Privacy Policy

Effective Date: [05-25-25]
Last Updated: [05-25-25]

LifeStitch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

1. Information We Collect

We collect information in the following ways:

  • Direct submissions: Content provided through intake forms, interviews, video submissions, or email
  • Personal identifiers: Name, email, phone number, billing address, etc.
  • Story content: Audio, video, written stories, images, and related materials
  • Technical info: Device type, browser type, pages visited (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Deliver and personalize your story project
  • Communicate project updates
  • Provide customer support
  • Improve the quality of our services
  • Process payments securely

We will never sell your personal data or share it with advertisers.

3. Storage and Security

All information is stored securely using trusted third-party platforms (e.g., Airtable, Webflow, Google Workspace). Data is encrypted where possible, and we limit access to your content to authorized team members only.

4. Sharing and Disclosure

We may share your information:

  • With service providers under strict confidentiality (e.g., writers, editors, voice actors)
  • If required by law or legal process
  • With your consent, for promotional excerpts or case studies

You can opt out of any public sharing at any time by contacting us.

5. Cookies and Analytics

Our website may use cookies to track performance and user behavior (e.g., via Google Analytics or Webflow’s native analytics tools). You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights

You have the right to:

  • Access, edit, or delete your personal data
  • Withdraw consent at any time
  • Request a copy of all data stored about you

To make a request, email us at hello@lifestitch.co.

7. Data Retention

We retain user data only as long as necessary for project delivery and legal compliance. You may request permanent deletion of your materials upon final delivery of your project.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Major changes will be communicated via email or on our website.

9. Contact

For any questions or concerns about this Privacy Policy, please contact:

📧 Email: hello@lifestitch.co
🌐 Website: https://www.lifestitch.co

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